Meltzz

Privacy Policy

Last updated: August 15, 2025

Scope

This policy explains how Meltzz collects, uses, shares, and protects personal data when you visit https://meltzzicecream.com or use our Services.

Data We Collect

• Account data: name, email, phone;
• Order data: items, delivery address, transaction details;
• Technical data: IP address, device, cookies, analytics;
• Communications: chats, emails, support requests.

How We Use Data

• Provide and improve Services, process orders and payments;
• Customer support and service notifications;
• Fraud prevention and security;
• Marketing with consent and opt‑out options.

Legal Bases

We rely on consent, contract necessity, legal obligations, and legitimate interests, as applicable under Laws of India law.

Sharing

We share data with payment processors, delivery partners, analytics providers, and legal authorities when required by law.

Retention

We retain data only as long as needed for the purposes above or as required by law, then securely delete or anonymize it.

Your Rights

• Access, correction, deletion, and portability (where available);
• Withdraw consent and object to certain processing;
• Lodge a complaint with a data protection authority.

Security

We use administrative, technical, and physical safeguards to protect data. No method of transmission or storage is 100% secure.

Children

We do not knowingly collect data from children without appropriate consent.

Contact

Email contact@meltzzicecream.com to exercise rights or ask questions.